Delete your Rally account

App: Rally (`app.rally.sports` on Google Play · `com.rallyapp` on iOS)

Developer: Kun Yu Poon

Last updated: June 13, 2026

You can request deletion of your Rally account and associated personal data. This page explains how.

How to request deletion

Email us from the address on your Rally account:

1. Send an email to [[email protected]](mailto:[email protected]) with subject “Delete my Rally account”.

2. Include the email address you used to sign up for Rally.

3. Optional: include your Rally username (e.g. `@kunyu`) to help us locate your account.

4. We will confirm your request by reply email within 7 business days and delete your account after verification.

You can also delete the Rally app from your device at any time; that does not automatically delete your server-side account—use the email steps above.

What we delete

When your deletion request is processed, we delete or anonymize:

| Data | Action |

|------|--------|

| Account (email, auth credentials) | Deleted |

| Profile (username, nickname, photo, preferences) | Deleted |

| Push notification tokens | Deleted |

| Friend connections involving your account | Removed |

| Rally / crew membership rows | Removed |

| Game participation and roster status tied to you | Removed or anonymized where history must remain for other players |

| Chat messages you sent | Removed where technically feasible; remaining participants may still see thread metadata |

| Reviews you wrote or received | Removed or anonymized per retention rules below |

What we may keep (and why)

| Data | Retention |

|------|-----------|

| Backup copies | Up to 30 days in encrypted backups, then purged |

| Abuse / safety logs | Up to 12 months if needed for fraud, spam, or legal compliance |

| Aggregated analytics | Non-identifying statistics (e.g. total games hosted) may be retained |

| Legal records | Information we must keep to comply with law |

We do not sell your personal information.

Processors

Account data is stored on Supabase (hosting/database). Deletion requests are handled by the Rally developer team; processors delete data per our instructions.

Questions

Contact [[email protected]](mailto:[email protected]).

See also: [Privacy Policy](privacy-policy.html)